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Anderson, J.E., Ross, A. , Back, J., Duncan, M., Snell, P., Hopper, A. and Jaye, P. (2020) Beyond ‘find and fix’: improving quality and safety through resilient healthcare systems. International Journal for Quality in Health Care, 32(3), pp. 204-211. (doi: 10.1093/intqhc/mzaa007)