Tho, Q.T., Hui, S.C. and Fong, A.C.M. (2007) Semantic web support for customer service. In: Du, C.T. and Li, E. (eds.) Advances in Electronic Business. Vol II. Idea Group. ISBN 9781591406792
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| Item Type: | Book Sections |
|---|---|
| Status: | Published |
| Glasgow Author(s) Enlighten ID: | Fong, Dr Alvis Cheuk Min |
| Authors: | Tho, Q.T., Hui, S.C., and Fong, A.C.M. |
| College/School: | College of Science and Engineering > School of Computing Science |
| Publisher: | Idea Group |
| ISBN: | 9781591406792 |
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