Moutinho, L. (1997) Modelling Bank Customer Satisfaction through Mediation of Attitudes Towards Human and Automated Banking. Working Paper. University of Glasgow Business School, Glasgow, UK.
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| Item Type: | Research Reports or Papers (Working Paper) |
|---|---|
| Additional Information: | University of Glasgow Business School Working Papers (3-4) |
| Status: | Published |
| Refereed: | Yes |
| Glasgow Author(s) Enlighten ID: | Moutinho, Professor Luiz |
| Authors: | Moutinho, L. |
| College/School: | College of Social Sciences > Adam Smith Business School > Management |
| Publisher: | University of Glasgow Business School |
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