Offering patients choices: a pilot study of interactions in the seizure clinic

Toerien, M., Shaw, R., Duncan, R. and Reuber, M. (2011) Offering patients choices: a pilot study of interactions in the seizure clinic. Epilepsy and Behavior, 20(2), pp. 312-320. (doi: 10.1016/j.yebeh.2010.11.004)

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Abstract

Using conversation analysis (CA), we studied conversations between one United Kingdom-based epilepsy specialist and 13 patients with seizures in whom there was uncertainty about the diagnosis and for whom different treatment and investigational options were being considered. In line with recent communication guidance, the specialist offered some form of choice to all patients: in eight cases, a course of action was proposed, to be accepted or rejected, and in the remaining five, a “menu” of options was offered. Even when presenting a menu, the specialist sometimes conveyed his own preferences in how he described the options, and in some cases the menu was used for reasons other than offering choice (e.g., to address patient resistance). Close linguistic and interactional analysis of clinical encounters can show why doctors may feel they are offering choices when patients report that the decision was clinician dominated.

Item Type:Articles
Status:Published
Refereed:Yes
Glasgow Author(s) Enlighten ID:Shaw, Dr Rebecca
Authors: Toerien, M., Shaw, R., Duncan, R., and Reuber, M.
College/School:College of Medical Veterinary and Life Sciences > School of Medicine, Dentistry & Nursing > Clinical Specialities
College of Medical Veterinary and Life Sciences > School of Health & Wellbeing > Health Economics and Health Technology Assessment
Journal Name:Epilepsy and Behavior
ISSN:1525-5050
Published Online:15 January 2011

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