Communication skills in veterinary medicine

Kleen, J.L. and Rehage, J. (2008) Communication skills in veterinary medicine. Tieraerztliche Praxis Ausgabe Grosstiere Nutztiere, 36(5), pp. 293-297.

Abstract

The knowledge of effective communication and the ability to use it properly is defined as communication skills. Communication skills are paramount for successful veterinary practice and practice management. Deficits in communication skills will lead to frictions and cause stress. Communication in veterinary practice can be defined as internal communication within the practice and external communication with the client. Especially veterinary advisory practice requires effective communication. The knowledge of different aspects of a message sent and the parameters influencing a consultation are the basis of veterinary communication skills. While in English-speaking countries classes in communication skills have become common, it is hardly found in the curricula of faculties in Germany. Electives for veterinary students or CPD for practitioners could be a first step in teaching communication skills in the veterinary profession.

• Item Type: Articles
• Status: Published
• Refereed: Yes
• Glasgow Author(s) Enlighten ID: UNSPECIFIED
• Authors: Kleen, J.L., and Rehage, J.
• College/School: College of Medical Veterinary and Life Sciences
• Journal Name: Tieraerztliche Praxis Ausgabe Grosstiere Nutztiere
• ISSN: 1434-1220