Benchmarking approaches to quality assurance in the UK ombudsman sector

Gill, C. (2024) Benchmarking approaches to quality assurance in the UK ombudsman sector. Project Report. Legal Ombudsman, Birmingham.

Abstract

No abstract available.

• Item Type: Research Reports or Papers (Project Report)
• Status: Published
• Glasgow Author(s) Enlighten ID: Gill, Professor Chris
• Authors: Gill, C.
• Subjects: K Law > K Law (General)
• College/School: College of Social Sciences > School of Law
• Publisher: Legal Ombudsman
• Copyright Holders: Copyright © 2024 Legal Ombudsman
• Publisher Policy: Reproduced with the permission of the publisher