Enhancing the quality of workplace interaction through reflective engagement with clinical audit

Gunn, V.A. and Owen, M. (2010) Enhancing the quality of workplace interaction through reflective engagement with clinical audit. Reflective Practice, 11(1), pp. 95-106. (doi: 10.1080/14623940903500093)

Full text not currently available from Enlighten.

Abstract

In this discussion paper, it is suggested that uni‐professional clinical audits could be used for reflective dialogue centred inter‐professional education opportunities. Using an analysis of two medical audits that illustrate how uni‐professional audit might reinforce mistaken assumptions about inter‐professional situations, it is argued that there is a need to challenge the current audit culture, emphasizing enhancement of practice rather than compliance‐based assurance. To realize the refocusing of the audit process from one of quality assurance to one of quality enhancement, this paper suggests that there needs to be a shift in the balance of audit process outcomes which are essentially pragmatic and compliance oriented to more dialogic formative outcomes that require the auditors to have an interactive relationship with both trainee healthcare providers (i.e. pre‐registration medics, nurses and allied healthcare providers) as well as a discursive one with other post‐registration professionals.

Item Type:Articles
Status:Published
Refereed:Yes
Glasgow Author(s) Enlighten ID:Gunn, Professor Vicky
Authors: Gunn, V.A., and Owen, M.
College/School:University Services > Learning and Teaching Services Division
Journal Name:Reflective Practice
ISSN:1462-3943
ISSN (Online):1470-1103
Published Online:29 January 2010

University Staff: Request a correction | Enlighten Editors: Update this record