The impact of welfare conditionality on experiences of job quality

Jones, K., Wright, S. and Scullion, L. (2024) The impact of welfare conditionality on experiences of job quality. Work, Employment and Society, (doi: 10.1177/09500170231219677) (Early Online Publication)

Abstract

This article contributes to emerging debates about how behavioural conditionality within welfare systems influences job quality. Drawing upon analysis of unique data from three waves of qualitative longitudinal interviews with 46 UK social security recipients (133 interviews), we establish that the impact of welfare conditionality is so substantial that it is no longer adequate to discuss job quality without reference to its interconnections to the welfare system. More specifically, we identify how conditionality drives welfare recipients’ experience of four core dimensions of job quality: disempowering and propelling claimants towards inadequate pay, insecurity and poor employment terms, undermining multiple intrinsic characteristics of work and creating what we term a new ‘Work–Life–Welfare balance’. Instead of acting as a neutral arbitrator between jobseekers and employers, the welfare system is exposed as complicit in reinforcing one-sided flexibility through one-sided conditionality, by emphasising intensive job-seeking, while leaving poor-quality work provided by employers unchecked.

• Item Type: Articles
• Status: Early Online Publication
• Refereed: Yes
• Glasgow Author(s) Enlighten ID: Wright, Professor Sharon
• Authors: Jones, K., Wright, S., and Scullion, L.
• College/School: College of Social Sciences > School of Social and Political Sciences > Urban Studies
• Journal Name: Work, Employment and Society
• Publisher: SAGE Publications
• ISSN: 0950-0170
• ISSN (Online): 1469-8722
• Published Online: 12 January 2024
• Copyright Holders: Copyright © The Author(s) 2024
• First Published: First published in Work, Employment and Society 2024
• Publisher Policy: Reproduced under a Creative Commons license