Zyglidopoulos, S. C., Jorgensen, J., Siebert, S. and Bilsland, K. (2018) Repairing Legitimacy and Trustworthiness After a Scandal: The Case of SNC-Lavalin. In: 78th Annual Meeting of the Academy of Management (AOM 2018), Chicago, IL, USA, 10-14 Aug 2018, (doi: 10.5465/AMBPP.2018.17433abstract)
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Abstract
In this paper we examine how organizations attempt to maintain their legitimacy and repair trustworthiness after a major scandal that seriously contested their integrity. Drawing on the legitimacy and trust literatures, we examine SNC-Lavalin’s annual messages to shareholders and press releases, pre- and post- the revelation of a major scandal. Our findings suggest that the firm mainly focused more on its competence to try and repair both its legitimacy and trustworthiness.
Item Type: | Conference Proceedings |
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Additional Information: | Abstract published in: Academy of Management Proceedings Vol. 2018, vol. 1.: https://doi.org/10.5465/AMBPP.2018.17433abstract |
Status: | Published |
Refereed: | Yes |
Glasgow Author(s) Enlighten ID: | Bilsland, Dr Karen |
Authors: | Zyglidopoulos, S. C., Jorgensen, J., Siebert, S., and Bilsland, K. |
College/School: | College of Social Sciences > Adam Smith Business School > Management |
Journal Name: | Academy of Management Proceedings |
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