Measuring to improve versus measuring to prove: understanding the adoption of social performance measurement practices in nascent social enterprises

Lall, S. (2017) Measuring to improve versus measuring to prove: understanding the adoption of social performance measurement practices in nascent social enterprises. Voluntas: International Journal of Voluntary and Nonprofit Organizations, 28, pp. 2633-2657. (doi: 10.1007/s11266-017-9898-1)

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Abstract

Social enterprises are described as organizations with dual objectives—social and commercial. While the measurement of commercial performance is relatively straightforward and well understood, our understanding of the factors related to measuring social performance is more ambiguous. Is the adoption of social performance measurement (SPM) practices more related to external pressures, such as the need to demonstrate legitimacy to funders and peers, or is it more closely related to the growing rationalization within the social sector? We examine the relationship between external and internal factors and the adoption of SPM using a novel dataset of 1864 nascent social enterprises from around the world. Our findings suggest support for the argument that the adoption of SPM in social enterprise is related to the growing rationalization of the social sector, which challenges some of the past research on this topic, and provides a more nuanced perspective of SPM in social enterprise.

Item Type:Articles
Status:Published
Refereed:Yes
Glasgow Author(s) Enlighten ID:Lall, Dr Saurabh
Authors: Lall, S.
College/School:College of Social Sciences > Adam Smith Business School > Management
Journal Name:Voluntas: International Journal of Voluntary and Nonprofit Organizations
Publisher:Springer
ISSN:0957-8765
ISSN (Online):1573-7888
Published Online:02 August 2017

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