From legitimacy to learning: how impact measurement perceptions and practices evolve in social enterprise–social finance organization relationships

Lall, S. A. (2019) From legitimacy to learning: how impact measurement perceptions and practices evolve in social enterprise–social finance organization relationships. Voluntas: International Journal of Voluntary and Nonprofit Organizations, 30(3), pp. 562-577. (doi: 10.1007/s11266-018-00081-5)

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Abstract

While the links between the fields of social enterprise and social finance appear apparent, academic research on the relationship lags behind practice. This study examines how social enterprises interact with social finance organizations in the context of impact measurement. Through qualitative research with eight social enterprises and their respective funders, I find evidence that both sides view impact measurement primarily as a means for establishing legitimacy prior to engagement, and in the early stages of their relationship. These relationships are hierarchical and rigid at early stages, but over time evolve into more collaborative partnerships. Eventually, social enterprises embrace impact measurement as a tool for organizational learning, and social finance organizations develop more empowering approaches for impact measurement. The level of flexibility and the closeness of the relationship between social finance organizations and social enterprises suggest important lessons for the development of a more enabling use of impact measurement.

Item Type:Articles
Status:Published
Refereed:Yes
Glasgow Author(s) Enlighten ID:Lall, Dr Saurabh
Authors: Lall, S. A.
College/School:College of Social Sciences > Adam Smith Business School > Management
Journal Name:Voluntas: International Journal of Voluntary and Nonprofit Organizations
Publisher:Springer
ISSN:0957-8765
ISSN (Online):1573-7888
Published Online:22 January 2019

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