Dysfunctional information sharing on WhatsApp and Facebook: The role of political talk, cross-cutting exposure and social corrections

Rossini, P. , Stromer-Galley, J., Baptista, E. A. and Veiga de Oliveira, V. (2021) Dysfunctional information sharing on WhatsApp and Facebook: The role of political talk, cross-cutting exposure and social corrections. New Media and Society, 23(8), pp. 2430-2451. (doi: 10.1177/1461444820928059)

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Abstract

In this study, we investigate dysfunctional information sharing on WhatsApp and Facebook, focusing on two explanatory variables--frequency of political talk and cross-cutting exposure--and potential remedies, such as witnessing, experiencing, and performing social corrections. Results suggest that dysfunctional sharing is pervasive, with nearly a quarter reporting sharing misinformation on Facebook and WhatsApp, but social corrections also occur relatively frequently. Platform matters, with corrections being more likely to be experienced or expressed on WhatsApp than Facebook. Taken together, our results suggest that the intimate nature of WhatsApp communication has important consequences for the dynamics of misinformation sharing, particularly with regard to facilitating social corrections.

Item Type:Articles
Status:Published
Refereed:Yes
Glasgow Author(s) Enlighten ID:Rossini, Dr Patricia
Authors: Rossini, P., Stromer-Galley, J., Baptista, E. A., and Veiga de Oliveira, V.
Subjects:J Political Science > JA Political science (General)
College/School:College of Social Sciences > School of Social and Political Sciences > Politics
Journal Name:New Media and Society
Publisher:SAGE Publications
ISSN:1461-4448
ISSN (Online):1461-7315
Published Online:07 June 2020
Copyright Holders:Copyright © The Author(s) 2020
First Published:First published in New Media and Society 23(8):2430-2451
Publisher Policy:Reproduced under a Creative Commons Licence

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