Repairing online spaces for "safe" outreach with older adults

Kist, C. (2021) Repairing online spaces for "safe" outreach with older adults. Museums and Social Issues, 15(1-2), pp. 98-112. (doi: 10.1080/15596893.2022.2064983)

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Despite the widely recognized importance in the museum sector of cultivating safe, welcoming spaces for projects that work towards social change, few studies consider how feelings of safety can be cultivated online. To provide insight for future museum practices, this study focuses on a series of collaborative sessions facilitated by a museum outreach institution and a social enterprise to provide online engagement activities for older adults during COVID-19. Employing a social media ethnography, this study reveals how staff can create feelings of safety online through repair processes that work around, with, and against the unethical and contradictory bounds of online infrastructures.

Item Type:Articles
Glasgow Author(s) Enlighten ID:Kist, Dr Cassandra
Authors: Kist, C.
College/School:College of Arts > School of Humanities > Information Studies
Journal Name:Museums and Social Issues
Publisher:Taylor & Francis
ISSN (Online):2051-6193
Published Online:20 April 2022
Copyright Holders:Copyright © 2022 The Author
First Published:First published in Museums and Social Issues 15(1-2): 98-112
Publisher Policy:Reproduced under a Creative Commons License

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Project CodeAward NoProject NamePrincipal InvestigatorFunder's NameFunder RefLead Dept
302435POEMMaria EconomouEuropean Commission (EC)764859Arts - Information Studies