Speech diversity and speech interfaces: considering an inclusive future through stammering

Clark, L., Cowan, B. R., Roper, A., Lindsay, S. and Sheers, O. (2020) Speech diversity and speech interfaces: considering an inclusive future through stammering. In: 2nd Conference on Conversational User Interfaces (CUI ’20), Bilbao, Spain, 22-24 July 2020, ISBN 9781450375443 (doi: 10.1145/3405755.3406139)

Abstract

The number of speech interfaces and services made available through them continue to grow. This has opened up interactions to people who rely on speech as a critical modality for interacting with systems. However, people with diverse speech patterns such as those who stammer are at risk of being negatively affected or excluded from speech interface interaction. In this paper, we consider what an inclusive speech interface future may look like for people who stammer. In doing so, we identify three key challenges: (1) developing effective speech recognition, (2) understanding the user experiences of people who stammer and (3) supporting speech interfaces designers through appropriate heuristics. We believe the interdisciplinary and cross-community strengths of venues like CUI are well positioned to address these challenges going forward.

• Item Type: Conference Proceedings
• Status: Published
• Refereed: Yes
• Glasgow Author(s) Enlighten ID: Lindsay, Dr Stephen
• Authors: Clark, L., Cowan, B. R., Roper, A., Lindsay, S., and Sheers, O.
• College/School: College of Science and Engineering > School of Computing Science
• Journal Name: Proceedings of the 2nd Conference on Conversational User Interfaces
• Publisher: ACM
• ISBN: 9781450375443