Exploring the link between management communication and emotions in mergers and acquisitions

Zagelmeyer, S., Sinkovics, R. R. , Sinkovics, N. and Kusstatscher, V. (2018) Exploring the link between management communication and emotions in mergers and acquisitions. Canadian Journal of Administrative Sciences, 35(1), pp. 93-106. (doi: 10.1002/cjas.1382)

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News on merger and acquisition (M&A) activities frequently dominate the popular business press. While the announcement of an M&A usually elicits enthusiasm in the business community, it also results in increased levels of uncertainty, stress, and anxiety for employees. Based on a qualitative analysis of four international M&A cases, this paper integrates emotions and communication during mergers and acquisitions in a conceptual framework. We argue that management communication and information flows during all stages of an M&A process represent affective events, which in a cognitive appraisal process trigger positive and negative emotions. These in turn may influence employee attitudes, behaviour, and performance, and ultimately also M&A success.

Item Type:Articles
Keywords:Communication, emotions, M&As, international business, émotions, commerce international.
Glasgow Author(s) Enlighten ID:Sinkovics, Professor Rudolf and Sinkovics, Dr Noemi
Authors: Zagelmeyer, S., Sinkovics, R. R., Sinkovics, N., and Kusstatscher, V.
College/School:College of Social Sciences > Adam Smith Business School > Management
Journal Name:Canadian Journal of Administrative Sciences
ISSN (Online):1936-4490
Published Online:02 June 2016

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