Hosie, P., Lim, M.K. and Chng, M. (2012) The impact of general sales agents on the air cargo industry. International Journal of Logistics Systems and Management, 13(3), pp. 393-416. (doi: 10.1504/IJLSM.2012.049705)
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Abstract
A General Sales Agent (GSA) is an airline’s outsourcing counter part that markets and manages cargo services. An empirical investigation is undertaken to ascertain whether GSAs contribute economically to the air cargo industry using three ‘litmus test’ indicators:
| Item Type: | Articles |
|---|---|
| Status: | Published |
| Refereed: | Yes |
| Glasgow Author(s) Enlighten ID: | Lim, Professor Ming |
| Authors: | Hosie, P., Lim, M.K., and Chng, M. |
| College/School: | College of Social Sciences > Adam Smith Business School > Management |
| Journal Name: | International Journal of Logistics Systems and Management |
| Publisher: | Inderscience |
| ISSN: | 1742-7967 |
| ISSN (Online): | 1742-7975 |
| Published Online: | 15 October 2012 |
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