Reaching Optimal Health: the Voice of Clinicians from a Roleplay Simulation

Nguyen, H. D. and Eiring, Ø. (2019) Reaching Optimal Health: the Voice of Clinicians from a Roleplay Simulation. In: CHI EA '19: Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems, Glasgow, Scotland, 04-09 May 2019, LBW1813. ISBN 9781450359719 (doi: 10.1145/3290607.3312987)

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Helping patients to reach optimal health entails a holistic approach of complex interventions including clinical decision support systems, patient decision aids, and self-management tools. In real-world settings, understanding the human factors in technological interventions is the core of HCI research; however, it requires a considerable amount of time to run experimental procedures, especially for patients with mental disorders. We conducted a roleplay simulation over a period of two weeks that comprised observations, and semi-structured interviews with eight health care professionals participated in the simulated use of a health optimization system. The study revealed the SWING model of enabling interventions towards optimal health as i) Sharing feelings, ii) Weaving of information, iii) Improving awareness, iv) Nurturing trust v) Giving support. This model establishes a common path from research to practice for researchers and practitioners in eHealth and HCI.

Item Type:Conference Proceedings
Glasgow Author(s) Enlighten ID:Nguyen, Dr Hoang D.
Authors: Nguyen, H. D., and Eiring, Ø.
College/School:College of Science and Engineering > School of Computing Science

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