Effect of organisational culture on organisational performance – the case of security sector

Pereira, L., Rodrigues, A., Lopes da Costa, R., Gonçalves, R. and Martins, L. (2021) Effect of organisational culture on organisational performance – the case of security sector. International Journal of Productivity and Quality Management, 34(3), pp. 293-318. (doi: 10.1504/IJPQM.2021.119764)

Abstract

Today’s business world is characterized by its constant rapidly changing environment, facing a very competitive economic context, making it crucial for the achievement of business success to understand, timely, what drives its results, namely its performance. Organizational performance may be affected by several number of variables and the understanding of these variables are decisive for business management. This research aims to address and measure organizational performance, understanding if and how much it is influenced by organizational culture. For that purpose we applied a questionnaire, preceded by a pre-test procedure, to a sample composed by security professionals, receiving a total of 629 valid answers. Our results evidence that more than one organizational culture type positively and significantly influences both organizational performance and employee work engagement, as well as that employee work engagement partially mediates the influence of all organizational culture types on organizational performance.

• Item Type: Articles
• Status: Published
• Refereed: Yes
• Glasgow Author(s) Enlighten ID: Rodrigues, André
• Authors: Pereira, L., Rodrigues, A., Lopes da Costa, R., Gonçalves, R., and Martins, L.
• College/School: College of Social Sciences
• Journal Name: International Journal of Productivity and Quality Management
• Publisher: Inderscience
• ISSN: 1746-6474
• ISSN (Online): 1746-6482
• Published Online: 20 October 2020
• Copyright Holders: Copyright © 2020 Inderscience
• First Published: First published in International Journal of Productivity and Quality Management 34(3): 293-318
• Publisher Policy: Reproduced in accordance with the publisher copyright policy