Promoting green residential buildings in China: bridging the gap between design and operation to improve occupants’ residential satisfaction

Liu, Y., Shi, X., Wang, Y. P. and Sun, T. (2019) Promoting green residential buildings in China: bridging the gap between design and operation to improve occupants’ residential satisfaction. Sustainability, 11(13), 3590. (doi: 10.3390/su11133590)

187336.pdf - Published Version
Available under License Creative Commons Attribution.



While many studies have examined the supply of green residential buildings (GRBs), few have focused on the demand and living experience of them. This paper explores the antecedents of existing residents’ repurchase intention and the effect of their residential satisfaction through a questionnaire survey in Sino-Singapore Tianjin Eco-city, China. Structural equation modeling was used to examine the role of proposed determinants. Multi-group analysis tested the moderating role of residential satisfaction. Results show that residents’ satisfaction with respect to their homes in GRBs was heterogeneous with dissatisfied residents account for 55%. Residents’ knowledge about GRBs, their environmental attitudes and perceived usefulness of GRB were key determinants of repurchase intentions but trust in relevant institutions was not. Residential satisfaction played a moderating role in predicting repurchase intentions. This study enlightens practitioners in both private and public sectors to improve occupancy experiences of existing residents and to understand the repurchase behaviors of existing customers, by bridging the gap between strong green design and construction and weak operation and maintenance of GRBs.

Item Type:Articles
Additional Information:Funding: This research was funded by National Social Science Foundation of China (Major Program), Grant Number: 15ZDB173; Economic and Social Research Council, UK, Grant Number: ES/P011020/1; China Postdoctoral Science Foundation, Grant Number: 2019M651023.
Glasgow Author(s) Enlighten ID:Wang, Professor Ya Ping
Creator Roles:
Wang, Y. P.Writing – review and editing, Supervision, Project administration
Authors: Liu, Y., Shi, X., Wang, Y. P., and Sun, T.
College/School:College of Social Sciences > School of Social and Political Sciences > Urban Studies
Journal Name:Sustainability
ISSN (Online):2071-1050
Copyright Holders:Copyright © 2019 The Authors
First Published:First published in Sustainability 11(13):3590
Publisher Policy:Reproduced under a Creative Commons License

University Staff: Request a correction | Enlighten Editors: Update this record

Project CodeAward NoProject NamePrincipal InvestigatorFunder's NameFunder RefLead Dept
3008820GCRF Centre for Sustainable, Healthy, and Learning Cities and Neighbourhoods (CSHLH)Ya Ping WangEconomic and Social Research Council (ESRC)ES/P011020/1S&PS - Urban Studies