On feedback and emotional labour

Spaeth, E. (2018) On feedback and emotional labour. Journal of Perspectives in Applied Academic Practice, 6(3), pp. 83-86. (doi: 10.14297/jpaap.v6i3.359)

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Abstract

This opinion piece argues that educators are performing emotional labourwhen giving feedback to students. I propose that this emotional labour is performed due to the desire to balance the promotion of student learning with the increasing need for efficiency and quality control. This attempt to balance an abundance of care with a dearth of time leaves a gap between the compassion an educator wants to provide,the guidelines that must be followed, and what is feasible from a workload perspective. Are we equipped to give effective feedback at scale, and what are the emotional strategies used for, and consequences of, doing so?

Item Type:Articles
Keywords:Emotions, feedback, assessment.
Status:Published
Refereed:Yes
Glasgow Author(s) Enlighten ID:Spaeth, Elliott
Authors: Spaeth, E.
Subjects:L Education > L Education (General)
College/School:University Services > Learning and Teaching Services Division
Journal Name:Journal of Perspectives in Applied Academic Practice
Journal Abbr.:JPAAP
Publisher:Edinburgh Napier University
ISSN:2051-9788
ISSN (Online):2051-9788
Published Online:12 September 2018
Copyright Holders:Copyright © 2018 Journal of Perspectives in Applied Academic Practice
First Published:First published in Journal of Perspectives in Applied Academic Practice 6(3): 83-86
Publisher Policy:Reproduced under a Creative Commons License

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