Encouraging Password Manager Adoption by Meeting Adopter Self-Determination Needs

Alkaldi, N., Renaud, K. and Mackenzie, L. (2019) Encouraging Password Manager Adoption by Meeting Adopter Self-Determination Needs. In: 52nd Hawaii International Conference on System Sciences (HICSS), Maui, HI, USA, 08-11 Jan 2019, pp. 4824-4833. ISBN 9780998133126

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Publisher's URL: http://hdl.handle.net/10125/59920

Abstract

Password managers are a potential solution to the password conundrum, but adoption is paltry. We investigated the impact of a recommender application that harnessed the tenets of self-determination theory to encourage adoption of password managers. This theory argues that meeting a person’s autonomy, relatedness and competence needs will make them more likely to act. To test the power of meeting these needs, we conducted a factorial experiment, in the wild. We satisfied each of the three self-determination factors, and all individual combinations thereof, and observed short-term adoption of password managers. When all self-determination factors were satisfied, adoption was highest, while meeting only the autonomy or relatedness needs individually significantly improved the likelihood of adoption.

Item Type:Conference Proceedings
Status:Published
Refereed:Yes
Glasgow Author(s) Enlighten ID:Mackenzie, Dr Lewis and Alkaldi, Nora and Renaud, Professor Karen
Authors: Alkaldi, N., Renaud, K., and Mackenzie, L.
College/School:College of Science and Engineering > School of Computing Science
ISBN:9780998133126
Copyright Holders:Copyright © 2019 The Authors
First Published:First published in Proceedings of the 52nd Hawaii International Conference on System Sciences (HICSS): 4824-4833
Publisher Policy:Reproduced under a Creative Commons License
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