A comparative study of productivity management in different services

Shafti, F., Van Der Meer, R.B. and Williams, T.M. (2000) A comparative study of productivity management in different services. 12th Annual Conference of the Production and Operations Management Society (POMS), Orlando, FL, 30 March-02 April 2001.

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Abstract

This paper from the 2001 Production and Operation Management Society Conference is a comparative study of productivity management in different services.

Item Type:Conference or Workshop Item
Keywords:Productivity management, services
Status:Published
Refereed:Yes
Glasgow Author(s) Enlighten ID:Shafti, Dr Farhad
Authors: Shafti, F., Van Der Meer, R.B., and Williams, T.M.
College/School:College of Social Sciences > Adam Smith Business School > Management

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