Gill, C., Williams, J., Carol, B. and O'Brien, N. (2013) The Future of Ombudsman Schemes: Drivers for Change and Strategic Responses. Project Report. Legal Ombudsman, Birmingham.
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Publisher's URL: http://www.legalombudsman.org.uk/downloads/documents/publications/QMU-the-future-of-ombudsman-schemes-final-130722.pdf
Abstract
No abstract available.
Item Type: | Research Reports or Papers (Project Report) |
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Status: | Published |
Glasgow Author(s) Enlighten ID: | Gill, Professor Chris |
Authors: | Gill, C., Williams, J., Carol, B., and O'Brien, N. |
College/School: | College of Social Sciences > School of Law |
Publisher: | Legal Ombudsman |
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