Roussou, M., Katifori, A., Pujol, L., Vayanou, M. and Rennick-Egglestone, S. J. (2013) A Life of Their Own: Museum Visitor Personas Penetrating the Design Lifecycle of a Mobile Experience. In: ACM SIGCHI Conference on Human Factors in Computing Systems (CHI, Paris, France, 27 Apr - 2 May 2013, pp. 547-552. ISBN 9781450319522 (doi: 10.1145/2468356.2468453)
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Abstract
Sets of 'personas' representing archetypical visitors of two very different museums, the Acropolis Museum in Greece and Cité de l'Espace in France, were defined and described as part of a multitude of user-centered design methods used to better understand the needs of visitors and develop for them a personalized mobile storytelling experience. Here we reflect on the role and impact that these personas have had, not only on the design process but also as a mechanism to support the story authors and to bootstrap personalization of experiences. We conclude with a discussion of research challenges inherent in the integration of personas directly into systems intended to support the personalization of experiences.
Item Type: | Conference Proceedings |
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Status: | Published |
Refereed: | Yes |
Glasgow Author(s) Enlighten ID: | Pujol-Tost, Dr Laia |
Authors: | Roussou, M., Katifori, A., Pujol, L., Vayanou, M., and Rennick-Egglestone, S. J. |
College/School: | College of Arts & Humanities > School of Humanities > Information Studies |
ISBN: | 9781450319522 |
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