Innovation failure in the eye of the beholder: Towards a theory of innovation shaped by competing agendas within higher education

Dudau, A. , Kominis, G. and Szocs, M. (2018) Innovation failure in the eye of the beholder: Towards a theory of innovation shaped by competing agendas within higher education. Public Management Review, 20(2), pp. 254-272. (doi: 10.1080/14719037.2017.1302246)

Abstract

This paper examines a case of perceived innovation failure in higher education, a service dominated by conflicting institutional logics of professionalism and markets. Through a mixed methodology investigating student attitudes to, and behaviour around, technological innovation, the paper makes a contribution to the public service innovation literature by focusing on duality in innovation outcomes. This is suggestive of an innovation typology in public services: professionalism-driven and consumerism-driven innovation.

• Item Type: Articles
• Status: Published
• Refereed: Yes
• Glasgow Author(s) Enlighten ID: Dudau, Dr Adina and Kominis, Dr Georgios and Szocs, Ms Melinda
• Authors: Dudau, A., Kominis, G., and Szocs, M.
• College/School: College of Social Sciences > Adam Smith Business School > Accounting and Finance; College of Social Sciences > Adam Smith Business School > Management
• Journal Name: Public Management Review
• Publisher: Taylor & Francis
• ISSN: 1471-9037
• ISSN (Online): 1471-9045
• Published Online: 17 March 2017
• Copyright Holders: Copyright © 2017 Informa UK Limited, trading as Taylor and Francis Group
• First Published: First published in Public Management Review 20(2): 254-272
• Publisher Policy: Reproduced in accordance with the copyright policy of the publisher