Moshfeghi, Y., Matthews, M., Blanco, R. and Jose, J. M. (2013) Influence of Timeline and Named-Entity Components on User Engagement. In: 35th European Conference on IR Research, Moscow, Russia, 24-27 Mar 2013, pp. 305-317. ISBN 9783642369728 (doi: 10.1007/978-3-642-36973-5_26)
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Abstract
Nowadays, successful applications are those which contain features that captivate and engage users. Using an interactive news retrieval system as a use case, in this paper we study the effect of timeline and named-entity components on user engagement. This is in contrast with previous studies where the importance of these components were studied from a retrieval effectiveness point of view. Our experimental results show significant improvements in user engagement when named-entity and timeline components were installed. Further, we investigate if we can predict user-centred metrics through user’s interaction with the system. Results show that we can successfully learn a model that predicts all dimensions of user engagement and whether users will like the system or not. These findings might steer systems that apply a more personalised user experience, tailored to the user’s preferences.
| Item Type: | Conference Proceedings |
|---|---|
| Status: | Published |
| Refereed: | Yes |
| Glasgow Author(s) Enlighten ID: | Jose, Professor Joemon and Moshfeghi, Dr Yashar |
| Authors: | Moshfeghi, Y., Matthews, M., Blanco, R., and Jose, J. M. |
| College/School: | College of Science and Engineering > School of Computing Science |
| Publisher: | Springer Berlin Heidelberg |
| ISSN: | 0302-9743 |
| ISBN: | 9783642369728 |
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