Skivington, K. , Lifshen, M. and Mustard, C. (2016) Implementing a collaborative return-to-work program: lessons from a qualitative study in a large Canadian healthcare organization. Work, 55(3), pp. 613-624. (doi: 10.3233/WOR-162437) (PMID:27792035) (PMCID:PMC5147494)
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Abstract
BACKGROUND: Comprehensive workplace return-to-work policies, applied with consistency, can reduce length of time out of work and the risk of long-term disability. This paper reports on the findings from a qualitative study exploring managers’ and return-to-work-coordinators’ views on the implementation of their organization’s new return-to-work program. OBJECTIVES: To provide practical guidance to organizations in designing and implementing return-to-work programs for their employees. METHODS: Semi-structured qualitative interviews were undertaken with 20 managers and 10 return-to-work co-ordinators to describe participants’ perspectives on the progress of program implementation in the first 18 months of adoption. The study was based in a large healthcare organization in Ontario, Canada. Thematic analysis of the data was conducted. RESULTS: We identified tensions evident in the early implementation phase of the organization’s return-to-work program. These tensions were attributed to uncertainties concerning roles and responsibilities and to circumstances where objectives or principles appeared to be in conflict. CONCLUSIONS: The implementation of a comprehensive and collaborative return-to-work program is a complex challenge. The findings described in this paper may provide helpful guidance for organizations embarking on the development and implementation of a return-to-work program.
| Item Type: | Articles |
|---|---|
| Status: | Published |
| Refereed: | Yes |
| Glasgow Author(s) Enlighten ID: | Skivington, Dr Kathryn |
| Authors: | Skivington, K., Lifshen, M., and Mustard, C. |
| College/School: | College of Medical Veterinary and Life Sciences > School of Health & Wellbeing > MRC/CSO SPHSU |
| Journal Name: | Work |
| Publisher: | IOS Press |
| ISSN: | 1051-9815 |
| ISSN (Online): | 1875-9270 |
| Copyright Holders: | Copyright © 2016 IOS Press and the authors. |
| First Published: | First published in Work: 55(3): 613-624 |
| Publisher Policy: | Reproduced under a Creative Commons License |
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