A preliminary evaluation of the Visual CARE Measure for use by Allied Health Professionals with children and their parents

Place, M. A., Murphy, J., Duncan, E. A.S., Reid, J. M. and Mercer, S. W. (2016) A preliminary evaluation of the Visual CARE Measure for use by Allied Health Professionals with children and their parents. Journal of Child Health Care, 20(1), pp. 55-67. (doi:10.1177/1367493514551307) (PMID:25352539)

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Abstract

The Consultation and Relational Empathy (CARE) Measure (Mercer et al., 2004) is a patient-rated experience measure of practitioner empathy, developed and validated within adult health services. This study reports the feasibility, acceptability, reliability and validity of three adapted versions of the original CARE measure for the paediatric setting, namely the Visual CARE Measure 5Q, 10Q and 10Q Parent (also known as the Paediatric CARE Measure). Three hundred and sixty-nine participants (N = 149 children (40%) and N = 220 parents (60%)) completed the measure following consultation with an Allied Health Professional (AHP). AHPs felt it was feasible to use the measure in routine practice and the majority of children and parents found the measure easy to understand (98%) and complete (98%). Internal reliability (Cronbach’s α) was .746 for the 5Q, .926 for the 10Q and .963 for the 10Q parent. Few participants used the ‘not applicable’ response (N = 28 (8%)), suggesting high content validity. AHPs found the measures relevant (95%) and useful (90%) and reported that they were likely to use them again (96%). The Visual CARE Measure shows promise as a useful tool to enable children and their parents to give their views. Further research on the tool’s reliability and validity is required.

Item Type:Articles
Additional Information:This work was supported by the Chief Health Professions Office, Scottish Government.
Status:Published
Refereed:Yes
Glasgow Author(s) Enlighten ID:Mercer, Professor Stewart
Authors: Place, M. A., Murphy, J., Duncan, E. A.S., Reid, J. M., and Mercer, S. W.
College/School:College of Medical Veterinary and Life Sciences > Institute of Health and Wellbeing > General Practice and Primary Care
Journal Name:Journal of Child Health Care
Publisher:SAGE Publications
ISSN:1367-4935
ISSN (Online):1741-2889
Published Online:28 October 2014

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