Call-centre stress and job satisfaction: an empirical investigation of the moderating effect of negative affectivity

Bleau, R. and Cunningham, D. (2000) Call-centre stress and job satisfaction: an empirical investigation of the moderating effect of negative affectivity. In: British Psychological Society (BPS) London Conference, London, UK, 19 Dec 2000,

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Item Type:Conference Proceedings
Status:Published
Refereed:Yes
Glasgow Author(s) Enlighten ID:Bleau, Dr Renee
Authors: Bleau, R., and Cunningham, D.
College/School:College of Social Sciences > School of Education > Professional Learning and Leadership

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