Moutinho, L. (1992) Customer Satisfaction Measurement: The Example of Prolonged Satisfaction with ATMs. Working Paper. Cardiff Business School, Cardiff, UK.
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Item Type: | Research Reports or Papers (Working Paper) |
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Additional Information: | Financial and Banking Economics Research Group (FABER-G) Working Paper Series (92/1/2A) |
Status: | Published |
Refereed: | Yes |
Glasgow Author(s) Enlighten ID: | Moutinho, Professor Luiz |
Authors: | Moutinho, L. |
College/School: | College of Social Sciences > Adam Smith Business School > Management |
Publisher: | Cardiff Business School |
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