Modelling Bank Customer Satisfaction through Mediation of Attitudes Towards Human and Automated Banking

Moutinho, L. (1997) Modelling Bank Customer Satisfaction through Mediation of Attitudes Towards Human and Automated Banking. Working Paper. University of Glasgow Business School, Glasgow, UK.

Moutinho, L. (1997) Modelling Bank Customer Satisfaction through Mediation of Attitudes Towards Human and Automated Banking. Working Paper. University of Glasgow Business School, Glasgow, UK.

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Item Type:Research Reports or Papers (Working Paper)
Additional Information:University of Glasgow Business School Working Papers (3-4)
Status:Published
Refereed:Yes
Glasgow Author(s) Enlighten ID:Moutinho, Professor Luiz
Authors: Moutinho, L.
College/School:College of Social Sciences > Adam Smith Business School > Management
Publisher:University of Glasgow Business School

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