Modelling consumer satisfaction with bank services through mediation of attitudes towards human and automated banking

Moutinho, L. (1998) Modelling consumer satisfaction with bank services through mediation of attitudes towards human and automated banking. Portuguese Marketing Review, 2(6), pp. 19-29.

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Item Type:Articles
Status:Published
Refereed:Yes
Glasgow Author(s) Enlighten ID:Moutinho, Professor Luiz
Authors: Moutinho, L.
College/School:College of Social Sciences > Adam Smith Business School > Management
Journal Name:Portuguese Marketing Review

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