Moutinho, L. (1998) Modelling consumer satisfaction with bank services through mediation of attitudes towards human and automated banking. Portuguese Marketing Review, 2(6), pp. 19-29.
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Item Type: | Articles |
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Status: | Published |
Refereed: | Yes |
Glasgow Author(s) Enlighten ID: | Moutinho, Professor Luiz |
Authors: | Moutinho, L. |
College/School: | College of Social Sciences > Adam Smith Business School > Management |
Journal Name: | Portuguese Marketing Review |
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