The Uncharted Territory of Respect for your Customers: A Critical Incident Approach

Daskou, S., Veloutsou, C. and Tzokas, N. (2004) The Uncharted Territory of Respect for your Customers: A Critical Incident Approach. In: 33nd European Marketing Academy Conference (EMAC), Murcia, Spain, 18-21 May 2004,

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Item Type:Conference Proceedings
Status:Published
Refereed:Yes
Glasgow Author(s) Enlighten ID:Veloutsou, Professor Cleopatra
Authors: Daskou, S., Veloutsou, C., and Tzokas, N.
College/School:College of Social Sciences > Adam Smith Business School > Management
Publisher:BES

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