Corporate governance and strategic human resources management (SHRM) in the UK financial services sector: the case of the Royal Bank of Scotland

Martin, G. and Gollan, P. (2012) Corporate governance and strategic human resources management (SHRM) in the UK financial services sector: the case of the Royal Bank of Scotland. International Journal of Human Resource Management, 23(16), pp. 3295-3314. (doi: 10.1080/09585192.2012.689159)

Abstract

In this paper, we outline a new configurational framework linking different models of corporate governance to their associated ethical, strategic management and strategic human resources management (SHRM) policies and practices. We draw on this framework to analyze the role played by HRM and leadership in the rise and spectacular failure of the Royal Bank of Scotland, the Scottish headquartered financial services group, which grew to be one of the largest and most successful banks in the work prior to the global financial services crisis (GFC) but had to be rescued by British taxpayers following a failed acquisition during the GFC. Drawing on published accounts and interviews with senior RBS HR staff, we also analyze how a post-crisis shift in corporate governance, ethics and strategy is shaping organizational climate and HR policies at the bank to provide the HR function with a greater opportunity to exercise an influence on the corporate governance regime. However, the global nature of the financial services industry, the needs to satisfy financial markets and the desire of the UK government to return RBS to private sector ownership has placed strict limits on the potential for the emergence of a stakeholder model of corporate governance and HR, which many critics anticipated would be one of the few positive outcomes of the GFC.

• Item Type: Articles
• Status: Published
• Refereed: Yes
• Glasgow Author(s) Enlighten ID: Martin, Professor Graeme
• Authors: Martin, G., and Gollan, P.
• Subjects: H Social Sciences > HF Commerce
• College/School: College of Social Sciences > Adam Smith Business School > Management
• Journal Name: International Journal of Human Resource Management
• Publisher: Taylor and Francis
• ISSN: 0958-5192
• ISSN (Online): 1466-4399
• Published Online: 06 July 2012
• Copyright Holders: Copyright © 2012 Taylor and Francis
• First Published: First published in International Journal of Human Resource Management 23(16):3295-3314
• Publisher Policy: Reproduced in accordance with the copyright policy of the publisher