Maintaining alignment over the long-term: lessons from the evolution of an electronic point of sale system

Boddy, D. and Paton, R.A. (2005) Maintaining alignment over the long-term: lessons from the evolution of an electronic point of sale system. Journal of Information Technology, 20, pp. 141-151. (doi:10.1057/palgrave.jit.2000043)

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Abstract

Research in both the organizational and information systems areas suggests that aligning information systems and dimensions of the organization improves performance. However, the dynamic nature of both information systems and organizations makes a close alignment more an aspiration than a state. This paper examines alignment from the perspective of the management processes through which companies may achieve and sustain alignment in dynamic environments. In so doing they may also develop core capabilities in managing IS innovation, which enable sustained competitive advantage. The paper traces the evolution of alignment in a company that used information systems to develop the business in new strategic directions, and shows how semi-structures contributed to this.

Item Type:Articles
Status:Published
Refereed:Yes
Glasgow Author(s) Enlighten ID:Paton, Professor Robert and Boddy, Mr David
Authors: Boddy, D., and Paton, R.A.
College/School:College of Social Sciences > Adam Smith Business School > Management
Journal Name:Journal of Information Technology
ISSN:0268-3962
ISSN (Online):1466-4437
Published Online:10 May 2005

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