Constructing a knowledge-based system to aid scenario-based strategic planning: an application to the European airline industry

Moutinho, L., Davies, F. and Hutcheson, G. (2005) Constructing a knowledge-based system to aid scenario-based strategic planning: an application to the European airline industry. Intelligent Systems in Accounting, Finance and Management, 13(2), pp. 61-79. (doi: 10.1002/isaf.257)

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Abstract

This paper explores the use of scenario planning and the design of a knowledge-based system in strategic decision making, in the context of the European airline industry. Several innovative strategies were derived, as well as other key recommendations based on sound strategic reasoning, and participants testified to the effectiveness of the approach in stretching their thinking. The requirement to draft strategies as expert system rules, with reasons, was useful in clarifying thinking and achieving group consensus. This methodology, therefore, aids effectiveness of the scenario planning process itself, while providing a dynamic, accessible means of storing the resulting strategic thinking.

Item Type:Articles
Status:Published
Refereed:Yes
Glasgow Author(s) Enlighten ID:Moutinho, Professor Luiz
Authors: Moutinho, L., Davies, F., and Hutcheson, G.
College/School:College of Social Sciences > Adam Smith Business School > Management
Journal Name:Intelligent Systems in Accounting, Finance and Management
ISSN:1550-1949
ISSN (Online):1099-1174
Published Online:12 September 2005

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