Position paper: towards evaluating the user experience of interactive information access systems

Azzopardi, L. (2007) Position paper: towards evaluating the user experience of interactive information access systems. In: Web Information-Seeking and Interaction SIGIR 2007 WISI Workshop, Amsterdam, The Netherlands, 27 Jul 2007,

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Publisher's URL: http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.93.9349&rep=rep1&type=pdf%23page=64

Abstract

The sequence of documents a user accesses while using an Information Access System will heavily influence the user's experience of the system. In this position paper, I discuss the idea of using these sequences to evaluate one facet of the overall user experience. Such sequences can be considered a generalization of rankings used to evaluate Information Retrieval System, but can be generated by any Information Access System. While this view provides greater flexibility for evaluating and comparing different Information Access Systems, it also raises many other issues regarding their application for evaluation. This paper provides an overview of some of these issues along with possible directions for using sequences of documents to evaluate Information Access Systems.

Item Type:Conference Proceedings
Status:Published
Refereed:Yes
Glasgow Author(s) Enlighten ID:Azzopardi, Dr Leif
Authors: Azzopardi, L.
Subjects:Z Bibliography. Library Science. Information Resources > Z665 Library Science. Information Science
Q Science > QA Mathematics > QA75 Electronic computers. Computer science
College/School:College of Science and Engineering > School of Computing Science
Journal Name:Web Information Seeking and Interaction

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