Seamful interweaving: heterogeneity in the theory and design of interactive systems

Chalmers, M. and Galani, A. (2004) Seamful interweaving: heterogeneity in the theory and design of interactive systems. In: Symposium on Designing Interactive Systems, Cambridge, Massachusetts, 1-4 August 2004, pp. 243-252. ISBN 1581137877 (doi:10.1145/1013115.1013149)

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Abstract

Design experience and theoretical discussion suggest that a narrow design focus on one tool or medium as primary may clash with the way that everyday activity involves the interweaving and combination of many heterogeneous media. Interaction may become seamless and unproblematic, even if the differences, boundaries and 'seams' in media are objectively perceivable. People accommodate and take advantage of seams and heterogeneity, in and through the process of interaction. We use an experiment with a mixed reality system to ground and detail our discussion of seamful design, which takes account of this process, and theory that reflects and informs such design. We critique the 'disappearance' mentioned by Weiser as a goal for ubicomp, and Dourish's 'embodied interaction' approach to HCI, suggesting that these design ideals may be unachievable or incomplete because they underemphasise the interdependence of 'invisible' non-rationalising interaction and focused rationalising interaction within ongoing activity.

Item Type:Conference Proceedings
Additional Information:© ACM, 2004. This is the author's version of the work. It is posted here by permission of ACM for your personal use. Not for redistribution. The definitive version was published in Proceedings of the 2004 Conference on Designing Interactive Systems: Processes, Practices, Methods, and Techniques http://doi.acm.org/10.1145/1013115.1013149
Keywords:Algorithms, Design, Experimentation, Human Factors, Theory
Status:Published
Refereed:Yes
Glasgow Author(s) Enlighten ID:Chalmers, Professor Matthew
Authors: Chalmers, M., and Galani, A.
Subjects:Q Science > QA Mathematics > QA75 Electronic computers. Computer science
College/School:College of Science and Engineering > School of Computing Science
Publisher:ACM Press
ISBN:1581137877
Copyright Holders:Copyright © 2004 ACM Press
First Published:First published in Proceedings of the 2004 Conference on Designing Interactive Systems: Processes, Practices, Methods, and Techniques
Publisher Policy:Reproduced in accordance with the copyright policy of the publisher including additional information statement.

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