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Putting the feel in ’look and feel‘

Oakley, I., McGee, M.R., Brewster, S.A., and Gray, P.D.G. (2000) Putting the feel in ’look and feel‘. In: Conference on Human Factors in Computing Systems, 1-5 April 2000, Hague, Netherlands.

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Publisher's URL: http://dx.doi.org/10.1145/332040.332467

Abstract

Haptic devices are now commercially available and thus touch has become a potentially realistic solution to a variety of interaction design challenges. We report on an investigation of the use of touch as a way of reducing visual overload in the conventional desktop. In a two-phase study, we investigated the use of the PHANToM haptic device as a means of interacting with a conventional graphical user interface. The first experiment compared the effects of four different haptic augmentations on usability in a simple targeting task. The second experiment involved a more ecologically-oriented searching and scrolling task. Results indicated that the haptic effects did not improve users performance in terms of task completion time. However, the number of errors made was significantly reduced. Subjective workload measures showed that participants perceived many aspects of workload as significantly less with haptics. The results are described and the implications for the use of haptics in user interface design are discussed.

Item Type:Conference Proceedings
Keywords:haptics, force feedback, multimodal interaction
Status:Published
Refereed:Yes
Glasgow Author(s):Gray, Mr Philip and Brewster, Prof Stephen
Authors: Oakley, I., McGee, M.R., Brewster, S.A., and Gray, P.D.G.
Subjects:Q Science > QA Mathematics > QA76 Computer software
T Technology > T Technology (General)
College/School:College of Science and Engineering > School of Computing Science
Publisher:ACM Press
Copyright Holders:Copyright © 2000 ACM Press
First Published:First published in CHI 2000 Conference proceedings: Conference on Human Factors in Computing Systems: CHI 2000, the future is here
Publisher Policy:Reproduced in accordance with the copyright policy of the publisher

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