Jean, R.-J. "B.", Sinkovics, R. R. and Kim, D. (2014) The impact of technological, organizational and environmental characteristics on electronic collaboration and relationship performance in international customer–supplier relationships. Information and Management, 51(7), pp. 854-864. (doi: 10.1016/j.im.2014.08.002)
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Abstract
The literature suggests that advances in information and communication technologies have been a major driver of the restructuring of multinational enterprises and their cross-border supply chain management. However, the role of information technology usage for collaboration and its antecedents and performance implications in cross-border exchange relationships have not been clearly specified. In response to this claim, this study examines the determinants of electronic collaboration (E-collaboration) and its outcomes for suppliers with regard to their international customers. Drawing on an empirical foundation of 240 Taiwanese-based electronics equipment manufacturers, we test the effects of technological, organizational and environmental dimensions on E-collaboration and its impact on relationship performance in international exchange. The findings on the pertinence of E-collaboration in international customer–supplier relationships are presented and discussed.
Item Type: | Articles |
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Keywords: | E-collaboration, relationship performance, cross-border exchange, international exchange, supplier–customer relationship. |
Status: | Published |
Refereed: | Yes |
Glasgow Author(s) Enlighten ID: | Sinkovics, Professor Rudolf |
Authors: | Jean, R.-J. "B.", Sinkovics, R. R., and Kim, D. |
College/School: | College of Social Sciences > Adam Smith Business School > Management |
Journal Name: | Information and Management |
Publisher: | Elsevier |
ISSN: | 0378-7206 |
ISSN (Online): | 1872-7530 |
Published Online: | 12 August 2014 |
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