Booth, T., Bird, J., Stumpf, S. and Jones, S. (2019) Designing troubleshooting support cards for novice end-user developers of physical computing prototypes. In: Maliza, A., Valtolina, S., Morch, A., Serrano, A. and Stratton, A. (eds.) End-User Development: 7th International Symposium, IS-EUD 2019, Hatfield, UK, July 10–12, 2019, Proceedings. Series: Lecture notes in computer science (11553). Springer: Cham, pp. 191-199. ISBN 9783030247805 (doi: 10.1007/978-3-030-24781-2_15)
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Abstract
Previous work has shown that end-user developers (EUDs) find diagnosing and fixing circuit bugs in physical computing prototypes challenging. This paper reports on the design of a card deck to support troubleshooting by novice EUDs. The deck provides EUDs with ideas for different troubleshooting tactics and guides them in their use by encouraging reflection to help build EUDs’ troubleshooting knowledge and skill. We describe the design process and the resulting card deck. Our work contributes a new way of supporting EUDs in troubleshooting physical computing prototypes.
| Item Type: | Book Sections |
|---|---|
| Status: | Published |
| Glasgow Author(s) Enlighten ID: | Stumpf, Dr Simone |
| Authors: | Booth, T., Bird, J., Stumpf, S., and Jones, S. |
| College/School: | College of Science and Engineering > School of Computing Science |
| Publisher: | Springer |
| ISBN: | 9783030247805 |
| Published Online: | 03 July 2019 |
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