Mobile payments: a scoping study of the literature and issues for future research

Porto de Albuquerque, J. , Diniz, E. H. and Cernev, A. K. (2016) Mobile payments: a scoping study of the literature and issues for future research. Information Development, 32(3), pp. 527-553. (doi: 10.1177/0266666914557338)

Abstract

Despite its huge potential, the use of mobile technology for carrying out payment transactions and replicating monetary features, has only taken off in a limited number of countries. The fact that mobile payment services are not being provided on a worldwide scale, suggests that the reasons for the successful cases are not yet fully understood, and as a result, cannot be easily replicated. This paper seeks to fill this knowledge gap by providing a comprehensive scoping study, which seeks to map out the literature published between 2001 and 2011. An investigation has been carried out of a total of 94 peer-reviewed papers, with the aim of providing a comprehensive picture of the knowledge, production and dissemination about mobile payments. Furthermore, this study includes a detailed analysis of 12 primary case studies on existing mobile payment schemes, as well as a consultation exercise with stakeholders. The main contribution of this study is to provide a clear account of the knowledge that exists on mobile payments. As a result, it has been possible to detect serious gaps in this knowledge base (in geographical, methodological and conceptual areas) and show how future research can make improvements in the field.

• Item Type: Articles
• Status: Published
• Refereed: Yes
• Glasgow Author(s) Enlighten ID: Porto de Albuquerque, Professor Joao
• Authors: Porto de Albuquerque, J., Diniz, E. H., and Cernev, A. K.
• College/School: College of Social Sciences > School of Social and Political Sciences > Urban Studies
• Journal Name: Information Development
• Publisher: SAGE Publications
• ISSN: 0266-6669
• ISSN (Online): 1741-6469
• Published Online: 01 December 2014