Collaboration Among Humanitarian Relief Organizations and Volunteer Technical Communities: Identifying Research Opportunities and Challenges Through a Systematic Literature Review

Siemen, C., dos Santos Rocha, R., van den Berg, R. P., Hellingrath, B. and Porto de Albuquerque, J. (2017) Collaboration Among Humanitarian Relief Organizations and Volunteer Technical Communities: Identifying Research Opportunities and Challenges Through a Systematic Literature Review. In: 14th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2017), Albi, France, 21-24 May 2017, pp. 1043-1054.

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Abstract

Collaboration is the foundation to strengthen disaster preparedness and for effective emergency response actions at all levels. Some studies have highlighted that remote volunteers, i.e., volunteers supported by Web 2.0 technologies, possess the potential to strengthen humanitarian relief organizations by offering information regarding disaster-affected people and infrastructure. Although studies have explored various aspects of this topic, none of those provided an overview of the state-of-the-art of researches on the collaboration among humanitarian organizations and communities of remote volunteers. With the aim of overcoming this gap, a systematic literature review was conducted on the existing research works. Therefore, the main contribution of this work lies in examining the state of research in this field and in identifying potential research gaps. The results show that most of the research works addresses the general domain of disaster management, whereas only few of them address the domain of humanitarian logistics.

Item Type:Conference Proceedings
Status:Published
Refereed:Yes
Glasgow Author(s) Enlighten ID:Porto de Albuquerque, Professor Joao
Authors: Siemen, C., dos Santos Rocha, R., van den Berg, R. P., Hellingrath, B., and Porto de Albuquerque, J.
College/School:College of Social Sciences > School of Social and Political Sciences > Urban Studies
ISSN:2411-3387
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