Enhancing Usability of a Citizen Observatory Based on User-Centered Design

Degrossi, L. C., Abe, B. B., Porto de Albuquerque, J. and de Mattos Fortes, R. P. (2018) Enhancing Usability of a Citizen Observatory Based on User-Centered Design. In: 8th International Conference on Software Development and Technologies for Enhancing Accessibility and Fighting Info-Exclusion (DSAI 2018), Thessaloniki, Greece, 20-22 Jun 2018, pp. 294-301. ISBN 9781450364676 (doi: 10.1145/3218585.3218674)

Full text not currently available from Enlighten.

Abstract

Several crowdsourcing-based systems have been employed to gather information from individuals in natural disaster domain. They involve a wide diversity of users, which make their usability an important aspect. This article deals with the understanding of users' needs and design of a new interface for the Citizen Observatory of Floods. An User-centered Design (UCD) approach was employed and users were the main focus of the development process. The outcomes of a heuristic evaluation conducted revealed several problems of the prototype regarding usability aspects.

Item Type:Conference Proceedings
Status:Published
Refereed:Yes
Glasgow Author(s) Enlighten ID:Porto de Albuquerque, Professor Joao
Authors: Degrossi, L. C., Abe, B. B., Porto de Albuquerque, J., and de Mattos Fortes, R. P.
College/School:College of Social Sciences > School of Social and Political Sciences > Urban Studies
ISBN:9781450364676

University Staff: Request a correction | Enlighten Editors: Update this record