'The enabling role of internal organizational communication in insider threat activity – evidence from a high security organization'

Rice, C. and Searle, R. H. (2022) 'The enabling role of internal organizational communication in insider threat activity – evidence from a high security organization'. Management Communication Quarterly, (doi: 10.1177/08933189211062250) (Early Online Publication)

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Abstract

This paper explores the role of internal communication in one under-researched form of organizational crisis, insider threat – threat to an organization, its people or resources, from those who have legitimate access. In this case study, we examine a high security organization, drawing from in-depth interviews with management and employees concerning the organizational context and a real-life incident of insider threat. We identify the importance of three communication flows (top-down, bottom-up, and lateral) in explaining, and in this case, enabling, insider threat. Derived from this analysis, we draw implications for communication and security scholars, as well as practitioners, concerning: the impact of unintentional communication, the consequences of selective silence and the divergence in levels of shared understanding of security among different groups within an organization.

Item Type:Articles
Additional Information:This research was funded by the Centre for Research and Evidence on Security Threats (ESRC Award: ES/N009614/1).
Status:Early Online Publication
Refereed:Yes
Glasgow Author(s) Enlighten ID:Searle, Professor Rosalind
Authors: Rice, C., and Searle, R. H.
College/School:College of Social Sciences > Adam Smith Business School > Management
Journal Name:Management Communication Quarterly
Publisher:SAGE Publications
ISSN:0893-3189
ISSN (Online):1552-6798
Published Online:14 January 2022
Copyright Holders:Copyright © 2022 The Authors
First Published:First published in Management Communication Quarterly 2022
Publisher Policy:Reproduced under a Creative Commons License

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