Inclusivity and diversity of navigation services

Basiri, A. (2021) Inclusivity and diversity of navigation services. Journal of Navigation, 74(2), pp. 269-272. (doi: 10.1017/S0373463321000072)

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Our car seats, watch straps, seatbelts, and gym equipment are all adjustable because of the ‘jaggedness principle’, which basically says that nobody is average. If you gather many people or things and collect data about different aspects and features of them, you will find that none of the very people or items can match perfectly with the ‘average’. That is why we have watch adjustment holes and adjustable car seats. But this also means, there will be no average individual with size of the average measurements. But if there is no average person to use the technologies, then how can we design devices and technologies that can be used by everybody? What would happen if, for example, we designed navigation devices, path-finding services and assistive technologies for an ‘average user’ and then expected everybody to use them? Would it be as dangerous as a car without an adjustable seatbelt, or is it just a minor difference that can be ignored by our forgiving end-user? This editorial looks at the importance of human factors, inclusivity and diversity-by-design in navigation services and will look at some examples where jaggedness principle has introduced challenges and problems to our navigation services.

Item Type:Articles (Editorial)
Glasgow Author(s) Enlighten ID:Basiri, Professor Ana
Authors: Basiri, A.
Subjects:G Geography. Anthropology. Recreation > G Geography (General)
G Geography. Anthropology. Recreation > GA Mathematical geography. Cartography
Q Science > QA Mathematics > QA76 Computer software
College/School:College of Science and Engineering > School of Geographical and Earth Sciences
Journal Name:Journal of Navigation
Publisher:Cambridge University Press
ISSN (Online):1469-7785
Published Online:30 March 2021
Copyright Holders:Copyright © 2021 The Royal Institute of Navigation
First Published:First published in Journal of Navigation 74(2): 269-272
Publisher Policy:Reproduced in accordance with the publisher copyright policy

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