Let's Talk About It! Subjective and Objective Disclosures to Social Robots

Laban, G. , Morrison, V. and Cross, E. (2020) Let's Talk About It! Subjective and Objective Disclosures to Social Robots. In: 2020 ACM/IEEE International Conference on Human-Robot Interaction, Cambridge, UK, 23-26 March 2020, pp. 328-330. ISBN 9781450370578 (doi:10.1145/3371382.3378252)

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Abstract

This study aims to test the viability of using social robots for eliciting rich disclosures from humans to identify their needs and emotional states. Self-disclosure has been studied in the psychological literature in many ways, addressing both peoples' subjective perceptions of their disclosures, as well as objective disclosures evaluating these via direct observation and analysis of verbal and written output. Here we are interested in how people disclose (non-sensitive) personal information to robots, in an aim to further understand the differences between one's subjective perceptions of disclosure compared to evidence of disclosure from the shared content. An experimental design is suggested for evaluating disclosure to social robots compared to humans and conversational agents. Initial results suggest that while people perceive they disclose more to humans than to humanoid social robots or conversational agents, no actual observed differences in the content of the disclosure emerges between the three agents.

Item Type:Conference Proceedings
Additional Information:We gratefully acknowledge funding from the European Union's Horizon 2020 research and innovation programme under the Marie Skłodowska-Curie to ENTWINE, the European Training Network on Informal Care (grant agreement No 814072) and from the European Research Council to E.S.C. (H2020-ERC-2015-StG-677270-SOCIAL ROBOTS).
Keywords:human robot interaction, hri, self-disclosure, speech analysis, prosody, social robots, text analysis
Status:Published
Refereed:Yes
Glasgow Author(s) Enlighten ID:Laban, Mr Guy and Cross, Professor Emily
Authors: Laban, G., Morrison, V., and Cross, E.
Subjects:B Philosophy. Psychology. Religion > BF Psychology
Q Science > Q Science (General)
Q Science > QA Mathematics > QA75 Electronic computers. Computer science
T Technology > T Technology (General)
College/School:College of Medical Veterinary and Life Sciences > Institute of Neuroscience and Psychology
Publisher:Association for Computing Machinery
ISBN:9781450370578
Copyright Holders:Copyright © 2020 IEEE
First Published:First published in Proceedings of the 2020 ACM/IEEE International Conference on Human-Robot Interaction, 328-330
Publisher Policy:Reproduced in accordance with the copyright policy of the publisher
Data DOI:10.1145/3371382.3378252

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Project CodeAward NoProject NamePrincipal InvestigatorFunder's NameFunder RefLead Dept
306871814072The European Training Network on Informal CareEmily CrossEuropean Commission (EC)814072NP - Centre for Neuroscience