Azer, J. and Alexander, M. (2017) Negatively-valenced Customer Engagement Behavior: Forms and Drivers. 5th Naples Forum on Service: Service Dominant Logic, Network and Systems Theory and Service Science: Integrating Three Perspectives for a New Service Agenda, Naples, Italy, 6-9 June 2017.
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Abstract
No abstract available.
| Item Type: | Conference or Workshop Item |
|---|---|
| Additional Information: | Abstract available at http://www.naplesforumonservice.it/uploads/files/FORUMbook.pdf. |
| Status: | Published |
| Refereed: | Yes |
| Glasgow Author(s) Enlighten ID: | Azer, Dr Jaylan |
| Authors: | Azer, J., and Alexander, M. |
| College/School: | College of Social Sciences > Adam Smith Business School > Management |
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Deposit and Record Details
Deposit and Record Details