How do European trade promotion organisations manage their stakeholders?

Schembri, J., Tang, Y. K. , Fletcher, M. and Dimitratos, P. (2019) How do European trade promotion organisations manage their stakeholders? International Business Review, 28(6), 101595. (doi: 10.1016/j.ibusrev.2019.101595)

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Abstract

Trade Promotion Organisations (TPOs) exert significant influence on the internationalisation potential of domestic firms and improving the indigenous country’s trade balance. However, TPOs’ strategies to uphold their impact as to the relationship vis-à-vis their stakeholders are largely unknown. This is an important gap in the literature considering that effective stakeholder management can enhance TPOs’ performance and the value they develop for three primary stakeholder groups, namely home country government, domestic firms and foreign trade offices. In this study, we employ the stakeholder theory and draw upon in-depth case studies of 14 European TPOs to address this gap. We advance six related propositions on how funding sourcing, services to domestic firms and functions of foreign trade offices can be effectively associated with TPOs’ relationship management towards these stakeholder groups. The contribution of the study lies on the application of stakeholder theory in trade promotion and the derivation of related sets of strategies.

Item Type:Articles
Status:Published
Refereed:Yes
Glasgow Author(s) Enlighten ID:Fletcher, Dr Margaret and Dimitratos, Professor Pavlos and Tang, Dr Yee Kwan and schembri, joe
Authors: Schembri, J., Tang, Y. K., Fletcher, M., and Dimitratos, P.
College/School:College of Science and Engineering
College of Social Sciences
College of Social Sciences > Adam Smith Business School > Management
Journal Name:International Business Review
Publisher:Elsevier
ISSN:0969-5931
ISSN (Online):0962-9262
Published Online:09 July 2019
Copyright Holders:Copyright © 2019 Elsevier Ltd.
First Published:First published International Business Review 28(6):101595
Publisher Policy:Reproduced in accordance with the publisher copyright policy

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