Margaryan, A., Milligan, C. and Littlejohn, A. (2013) Managers as workplace learning facilitators. International Journal of Human Resources Development and Management, 13(2/3), pp. 206-223. (doi: 10.1504/IJHRDM.2013.055397)
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Abstract
This exploratory, interview-based study (n = 29) elicits activities carried out by managers in support of employees' learning and surfaces similarities and differences in the ways these activities are perceived by novice, experienced and mid-career workers. Analysis suggests that managers provide a wide variety of types of learning support, ranging from hands-on support on operational issues, structuring individual development programmes and advice on learning opportunities, to coaching, career advice, counselling and being a role model. The perceptions of novice, experienced and mid-career professionals are compared and contrasted, tentative patterns identified and a typology of managers' learning facilitation activities proposed. The results suggest that to enable managers to facilitate workplace learning effectively, a broader range of competences and skills should be considered when training managers.
Item Type: | Articles |
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Additional Information: | Special Issue on Challenging Our Mental Models for Organisational Excellence. |
Keywords: | Workplace learning, managers, workplace learning facilitation, managerial facilitation, typology, employee learning, educational assessment, evaluation, research. |
Status: | Published |
Refereed: | Yes |
Glasgow Author(s) Enlighten ID: | Littlejohn, Professor Allison |
Authors: | Margaryan, A., Milligan, C., and Littlejohn, A. |
College/School: | College of Social Sciences > School of Education |
Journal Name: | International Journal of Human Resources Development and Management |
Publisher: | Inderscience |
ISSN: | 1465-6612 |
ISSN (Online): | 1741-5160 |
Published Online: | 27 July 2013 |
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